Troubleshooting: ID Program
The System, in its own way, is advising you that no camera has been selected. Click OK in the middle box:
You should now right click on the image icon and select the middle option 'Select Capture Source':
You now have the options shown here:
Select 'Twain (Fast)'. This chooses the correct camera setting.
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- If you are still having problems taking a photograph, check that all wires are securely connected and re-boot the System.
- If the problem persists, seek additional help from the Circulation staff member responsible, or from the Systems Technician.
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