Fine Payments - Procedure
Scan the patron’s card in Aleph’s ‘Patron’ tab. Select the ‘Cash’ from the left panel; select the ‘Active Cash’ tab in the top right pane (if not already selected). The patron’s financial transactions will be itemized in the right upper pane. Details of each item can be viewed using the tabs in the bottom pane.
In this example, the 'Active Cash' tab shows three items with fines:
When a patron wants to pay off all outstanding fines, we must also consider any fines that may be accruing.
- Check the patron's Loan list for any overdue items. The amount displayed in the Cash node($33.00 in the example above) is for items already returned. It does not include fines on overdue items still on loan (the three items with fines adding up to $27.75 in the following example).
- These accruing fines have to be considered as part of the total fines due.
- These items will have to be returned (or renewed) before the fines will show in the Cash node. The patron must be made aware of the situation.
- Inform the patron of the total amount owed (in this example, $33.00 plus $31.50 in accruing fines).
A patron may inquire about paying the fines to below $10, in order to have his borrowing privileges restored. We do not encourage partial payments of the total amount owing. Doing so will remove the block in Aleph, which will re-instate borrowing privileges, but his Banner block will not be removed until the fines have been paid to zero. Therefore, he would still be unable to register or request transcripts.