Refunds
The main ‘Refund’ transaction routinely performed is the refund of the deposit on photocopier cards ($1.00 + tax/card). Occasionally refunds are given in other cases, such as for a failed fax transmission.
To refund deposits on copier cards enter the pre-tax amount and press the Refund function key, then the Subtotal key, and then the Cash key.
For example, a patron returns an empty photocopier card for a refund:
- Type in 100 on the numeric keypad.
- Press the RFND key to process the transaction as a refund.
- Choose the category or service. In this example, ‘Cards Coins’.
- Press the #/TM / SBTL button to show the amount owed as a refund.
- Press the refund method CA/AT for cash.
The register drawer opens, and a receipt will print showing the amount owed as a negative. Remove this amount from the cash drawer and give it to the patron.
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