Items for Repair
When you come across an item requiring repairs, change the Item Status in Aleph.
If the item is needed immediately, take it directly to the staff member in charge of repairs. Let the patron know they will be contacted as soon as the item is available. Once repaired, the item will become a Hold and placed on the Hold shelf for the patron (see “Holds” in Chapter 12)
Sometimes, we allow the patron to take the item as is, if the damages are not too severe. The book will then be repaired upon its return.
- Place a ‘Loan Note’ as to the condition of the book at the time of Check-out (button to the right).
- Ask the patron to return it directly to a staff member at the Circulation desk rather than putting in the return bin.
To change the item’s status:
- Go to ‘Items’ in the Circulation module of Aleph, and choose ‘Change Item Process Status’.
- A new box will pop up.
- To change the status, click on the arrow for the Item Process Status field and choose ‘SR’ for repairs (you can also type in this status). The next field is left blank. The ‘Check Request’ box is checked by default and stays that way (if there is a hold on the item, it will be repaired a.s.a.p.). Click on the ‘Barcode’ field and scan the barcode of the item to be repaired.
- If you scan the barcode, it will change the status without clicking ‘OK’. If you type in the barcode, you will have to click ‘OK’ or hit ‘Enter’ on the keyboard to change the status in the catalogue.
- To change the status back to ‘In Library’ once the item is repaired, follow the above instructions except leave the ‘Item Process Status’ field blank.
Next, fill out a repair slip to put in the item:
Blank slips are found in the card holder next to the periodical manual check out cards. Please fill out each section of the slip.
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Blank slips are found in the card holder next to the periodical manual check out cards. Please fill out each section of the slip.
- If the item only needs repairs, check off the ‘Repair’ box
- If the item needs repairs and a new label, check off the ‘Repair and Relabel’ box
- If the item only needs a label, refer to the “Relabeling” section in Chapter 14
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