Applying Credits to a Student's Account
- Open the PCounter program
- If it is not already open, seect the icon either from the taskbar or the desktop to access the program.
- Under 'UItility', select 'Find' or use 'CTRL F'. A new window pops up:
- Enter the student's 'S' number.
NOTE: This number is confidential. If the student cannot remember his 'S' number, he must reactivate his account from the SMUPort home page. We will not look up the student by name. If the student requires assistance, send them to the Atrium ITSS desk.
- If you have entered the correct number, the student's name will come up as indicated in the box above.
- Click 'Exit'.
- Find the student's name on the screen:
Check to ensure that you have the right student by asking for their name.
- Double click the student’s name and a new window pops up. Enter the pre-tax amount including the decimal:
- Students are often unaware the print credits are a taxable item. Enquire if they want the amount requested to be before tax or after. See “Cost Sheets” in this section.
- Double-sided printing counts as one page, not two
- This does NOT apply to photocopies.
- Select OK or hit Enter.
- Check to make sure that the amount of credits added to the account is correct:
- Take the payment (for information on how to use the cash register, see “Cash Register Operation”).
Back to Services Offered